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Shipping and Delivery

6 articles

Questions on Shipping and Delivery


What are the delivery costs and options?


Which countries do you deliver to?

Here is the list of countries we currently deliver to:. European countries: Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina , Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar,

Is your packaging and billing discreet?

We recognise how important discretion is when purchasing a product like ours. That's why all online orders are shipped in plain white boxes with the full retail package discreetly placed inside. For shipping / customs purposes, the shipping label wil

What if I'm not home when my order arrives?

If you're out when your package is delivered, your mail person may find a safe place to leave your parcel. If they are not able to leave the parcel in a safe place then you will either receive an email explaining the next steps or you will receive a

Can I track my order?

Yes. Our delivery partners offer order tracking as standard. You will receive information via email on how to track your order once your order is dispatched.

Can I return my Bathmate order?

When you buy from Bathmate, we want to make sure that you're buying in confidence. After purchase, you'll have a full 60 days in which to test Bathmate's performance for yourself. If you're not satisfied for any reason, just get in touch and you'll b

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