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Shipping and Delivery

Questions on Shipping and Delivery

What are the delivery costs and options?


Which countries do you deliver to?

Here is the list of countries we currently deliver to:. European countries: Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina , Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar,

Is your packaging and billing discreet?

We recognise how important discretion is when purchasing a product like ours. That's why all online orders are shipped in plain white boxes with the full retail package discreetly placed inside. For shipping / customs purposes, the shipping label wil

What if I'm not home when my order arrives?

If you're out when your package is delivered, your mail person may find a safe place to leave your parcel. If they are not able to leave the parcel in a safe place then you will either receive an email explaining the next steps or you will receive a

Can I track my order?

Yes. Our delivery partners offer order tracking as standard. You will receive information via email on how to track your order once your order is dispatched.

Can I return my Bathmate order?

When you buy from Bathmate, we want to make sure that you're buying in confidence. After purchase, you'll have a full 60 days in which to test Bathmate's performance for yourself. If you're not satisfied for any reason, just get in touch and you'll b

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