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Orders and Payment

Information on placing and changing orders, and payment methods

What payment options are available?

You can purchae Bathmate from us in a number of secure ways......... blah blah blah. All online transactions are secured by an authorised SSL Certificate with up to 256-bit encryption, ensuring that sensitive data is safe from prying eyes. An SSL cer

How do I cancel an order?

Please contact Bathmate Customer Care immediately after placing your order if you wish to cancel. There is only a small period of time where the order can be cancelled before it is processed. If your order has already been processed by our warehouse

Can I edit an order?

Please contact Bathmate Customer Care immediately after placing your order if you wish to edit. There is only a small period of time where the order can be cancelled before it is processed. If your order has already been processed by our warehouse te

Does Bathmate come with a warranty?

To ensure enduring, effective performance, all our Bathmate pumps all come with a complete two-year warranty, which covers any manufacturer defects or issues. In order to claim with your warranty, you'll need to register your Bathmate pump, using the

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